Refund Policy

Last updated: 8 May 2026

All sales are final

BillGenerator Lifetime Access is a one-time digital purchase that unlocks unlimited bill generation on your account forever. Because the entitlement is granted instantly on payment, we do not offer refunds, partial or full, on Lifetime Access purchases.

Try before you buy

We want you to be confident before paying. Every new account starts with 10 free credits on signup, no card required. That is enough to generate, preview and download a few bills across different templates so you can decide whether the app fits your need before you commit to Lifetime Access.

We strongly recommend trying the free credits first.

Service failures

If our service genuinely fails to deliver something you paid for, for example, a PDF cannot be generated due to a server issue on our side, we will fix the issue and restore your access at no cost. Email us with the details and we will sort it out.

Chargebacks

If you initiate a chargeback with your bank or card issuer, your account may be suspended pending the outcome. Please contact us first, we are happy to look into legitimate concerns directly and far quicker than a chargeback dispute.

Contact

Questions about this policy or your purchase: support@billgenerator.ai.